
After publishing my video review of Agoda last month, I have noticed a lot of traffic coming from search terms relating to Agoda’s cancellation and refund policy. It seems to be a topic of interest to many people, and there are plenty of forum posts with questions and complaints about their policy.
There also seems to be a lot of misunderstanding, with people making claims of being ripped off when they needed to cancel or change dates, so I thought it would be a good idea to delve in and clear up exactly what the policies are.
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